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Shipping Information

We provide free standard shipping for all orders over $50 placed online. However there will be an additional cost for expedited shipping, which is not covered by Hollie Ray. The following shipping costs apply:

Shipping Method + Cost

Standard USPS: FREE On Orders Over $50, Under $50= $5.95

UPS Ground: starting at $9.95

UPS 2-Day Express: starting at $19.95

UPS Overnight: starting at $49.95

International Standard starting at $19.95

** International shipping only includes the following countries: Canada, Mexico, Greenland, Dominican Republic and Bahamas**

 

How long does it take for my order to arrive?

Online orders can take 1-3 business days to process and ship out to you. After the order is shipped it can take between 2-5 business days for standard shipping! If you need it sooner, please select expedited shipping a checkout. Expedited orders placed by 3:00pm CST will be shipped the same day; after 3:00pm CST expedited orders will be shipped the following business day! 

 

For international shipping it can take on average 7-21 business days to arrive. Typically it doesn't take this long, however please be aware there might be shipping delays. We are not responsible with any customs and duties fees. Please consider this before purchasing internationally. If you are interested in shipping to a country not listed above, please reach out to us through our chat feature or email customercare@hollieray.com for consideration.

 

Orders are processed Monday-Friday, therefore please allow extra time for orders placed on a weekend day. If you need urgent assistance on a weekend day, please reach out to us through our chat feature or email customercare@hollieray.com if the chat window is closed. 

 

Candles and shoes are excluded from international shipping. Any international orders containing candles or shoes will be refunded within 1-2 business days. 

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