FAQS

QUESTIONS ABOUT AN ONLINE ORDER?

Email at customercare@hollieray.com
All online orders will be processed within 1-3 business days, unless expedited shipping is chosen at checkout. All standard shipping costs are free on orders over $50, but customers who chose expedited shipping will be required to cover the shipping fee. All international orders are charged a $19.95 fee from Hollie Ray and all international customers will be responsible for any customs fees. Hollie Ray is not responsible for customs fees once it leaves our facility.

ONLINE RETURNS

Click here to be directed to our return policy page

WHAT IS THE EXTERIOR PAINT COLOR OF YOUR STORES?

Our exterior paint color is called Dried Thyme by Sherwin Williams! We love it too!

WHAT METHODS OF PAYMENTS DO YOU ACCEPT?

We accept Visa, Mastercard, Amex, Discover, Meta, Apple Pay, Google Pay, Venmo, and Afterpay.

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